Microsoft Dynamics


Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications from Microsoft. The Microsoft Dynamics focus industries are retail, service, manufacturing, financial services, and the public sector. Microsoft Dynamics offers support for small, medium, and large businesses.

Microsoft Dynamics ERP comprises a group of enterprise-resource-planning products primarily geared toward midsize organizations with simple corporate structures and low-to-moderately complex production models. Microsoft Dynamics ERP includes three primary products:

Microsoft Dynamics CRM is a customer relationship management application from Microsoft, that provides sales, service, and marketing capabilities. Microsoft sells Microsoft Dynamics CRM separately from the ERP products. CRM is available either as on-premises software or as a software-as-a-service offering called Microsoft Dynamics CRM Online.

Starting in late 2016, Microsoft has created a new cloud-based SaaS-only combined ERP/CRM solution called Microsoft Dynamics 365. This provides a new web-based version of Dynamics AX (renamed Dynamics 365 for Finance and Operations), combined with a new web based version of Dynamics NAV (called Dynamics 365 Business Central) and an updated Microsoft Dynamics CRM Online (Dynamics 365 for Sales). This new integrated, ERP/CRM is provided solely through Microsoft Azure and is completely web-based.

Rapise Support

Rapise provides out of the box support for the following different versions of Microsoft Dynamics:

See Also